Transferring your service to a different computer is an easy process since there is no software that needs to be installed on the computer if you are currently connected to the cable modem using an ethernet cable. To transfer service simply switch the ethernet cable from the old computer to the new computer and contact our Help Desk at 1.866.871.4492 to have the computer added to your account.

If you currently have the cable modem connected to your computer via USB additional software will need to be installed on your new computer. Before connecting the cable modem insert the USB drivers disk that came with your cable modem and follow the set up instructions.